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Shipping Policy

What You Need to Know

Wherever possible we will send our items via courier within the UK. On occasion we will use the postal system if the item is small enough. We will make sure that the items are well packaged too! We hope to have your order sent to you within 3-5 working days.

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Returns

How It Works

If you are not happy with your product please feel free to contact us so we can help to resolve the issue. If it is damaged during transit, or it was not as you expected, we will strive to make this right.

If the item is fully functional and as ordered, then send it straight back and we will either refund you or send you another item if you have chosen one. Whatever the reason we will help all we can.

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Warranty Disclaimer

About Our Policy

Our products are made from a natural resource - wood. This will sometimes change colour in direct sunlight, warp in heat or shrink in the cold. There maybe a splinter even though we endeavour to get them all. To take care of your products do not submerge them in water for long periods of time, wipe them with a clean cloth and let them dry in a clear space. If the product is made for outside then a protective sealant, paint or varnish will have been applied prior to postage. If any product is misused or damaged due to it not being used for its purpose then we will not be held liable for this. These products have no warranty and are sold as seen and upon receipt are the buyers property. we will of course honour our policy of refund and any damage during courier or postage. If you are in anyway dissatisfied with your product or wish to contact us in regards to an issue please do so.

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Our Privacy Policy

Your Data is Secure

Your information is protected and is not sold to other parties or used for marketing in anyway, unless you have opted in for further products from us. All payments go through Wix and is protected via their security systems. Your information is stored on Wix's' protected server and this information is not viewable to any third parties.

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